Tenant guide
From application to move-out
Every step of renting with us, in order. Each request you send gets a reference number.
- 1
Apply
Send one application per household. No fee, no deposit with the application.
- 2
After you apply
We review every application personally and contact you by phone or email. Quote your reference number if you write to us.
- 3
Approved: deposit, lease & signing
Our lease is a 12-month fixed term, renewed each year. Review the deposit rules and sign. At signing you pay the first month's rent and half of the security deposit.
- 4
Move in
Keys, utilities, tenant insurance and your move-in inspection.
- 5
Living here
Rent by recurring Interac e-Transfer only, repairs by email or the maintenance form, and alarm testing.
- 6
Move out
Give notice, request a time for your move-out inspection, and how your deposit is returned.